1. Frequently Asked Questions (FAQs)

Ordering & Payment

Q: How do I place an order?
A: You can place an order through our website by selecting the desired products, adding them to your cart, and proceeding to checkout.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment gateways as listed during checkout.

Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours of placement. Please contact our support team as soon as possible.

Shipping & Delivery

Q: How long does shipping take?
A: Delivery times vary based on location and shipping method. Estimated delivery time will be provided at checkout.

Q: Do you offer international shipping?
A: Yes, we ship to select international locations. Additional shipping fees and customs duties may apply.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number via email.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within [Insert return period] days of delivery, provided the product is unused and in original packaging. Please refer to our Return Policy for more details.

Q: How do I request a refund?
A: Contact our support team with your order details to initiate a refund request.

Product Information

Q: Are your products organic and eco-friendly?
A: Yes, all our products are made using high-quality, organic, and eco-friendly ingredients.

Q: How do I know which product is right for me?
A: Our product descriptions provide detailed information. If you need further assistance, feel free to contact us.

2. Contact Us

If you need further assistance, our support team is available to help.

📧 Email: catmintproduct@gmail.com
📞 Phone: 9064451394
📍 Address: Harhari, Sagardighi, MSD

🕒 Support Hours: 09 AM TO 9 PM

For immediate assistance, please visit our Live Chat on our website or submit a support ticket.

Thank you for choosing Catmint Product Enterprise! We value your trust and support.